Pre-Order Policy.
Items purchased on PRE ORDER are subject to delivery between 1-2 weeks of the estimated shipping date that is provided in the items description at time of purchase.
Having a Pre-Order item along with other items in your order will hold back the delivery of your ENTIRE order. You will have to make a separate order for other items if you want them shipped out at different times.
Email us at chosenbynleon@gmail.com if you would like to arrange a split of the order. ( TO ship separately, there will be an additional shipping charge )
Please note: estimated shipment dates included in the description of items are approximate and subject to change.
Possible Delays
COVID -19 USPS/ INTERNATIONAL DELIVERY UPDATES:
Delay in Service Guarantee effective Oct 1, 2020.; Domestic USPS, and our international service estimated delivery windows are now being affected. Sadly, we cannot control shipping carrier delays.
Tracking updates may take an additional 5-7 business days to update. Please be aware before placing an order.
Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
We currently have a 3-5 business day (+ 4 days due to measures taken to prevent the spread of COVID-19) processing time before all of our orders are shipped from the office
Tracking My Order
Standard shipping on domestic items is 7-10 business days from order date. This includes our 5-7 business days for processing plus 2-3 business days for delivery.
DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
All orders IN STOCK leave our facility in 1-2 business days (this is determined by volume) Once it has been shipped out, you will receive a tracking number via E-mail automatically.
To track your order please use tracking number emailed to you once your order has been shipped.
If your tracking number does not work visit www.usps.com to manually input your tracking number.
Having a Pre-Order item along with other items in your order will hold back the delivery of your ENTIRE order. You will have to make a separate order for other items if you want them shipped out at different times.
Email us at chosenbynleon@gmail.com if you would like to arrange a split of the order. ( TO ship separately, there will be an additional shipping charge )
Please note: estimated shipment dates included in the description of items are approximate and subject to change.
Possible Delays
COVID -19 USPS/ INTERNATIONAL DELIVERY UPDATES:
Delay in Service Guarantee effective Oct 1, 2020.; Domestic USPS, and our international service estimated delivery windows are now being affected. Sadly, we cannot control shipping carrier delays.
Tracking updates may take an additional 5-7 business days to update. Please be aware before placing an order.
Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
We currently have a 3-5 business day (+ 4 days due to measures taken to prevent the spread of COVID-19) processing time before all of our orders are shipped from the office
Tracking My Order
Standard shipping on domestic items is 7-10 business days from order date. This includes our 5-7 business days for processing plus 2-3 business days for delivery.
DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
All orders IN STOCK leave our facility in 1-2 business days (this is determined by volume) Once it has been shipped out, you will receive a tracking number via E-mail automatically.
To track your order please use tracking number emailed to you once your order has been shipped.
If your tracking number does not work visit www.usps.com to manually input your tracking number.